UKG Pro (Ultipro) Login: Everything You Need to Know

This the most comprehensive UKG Pro (Ultipro) login guide you’ll ever find. If you’ve been having problems signing into your account, this is where it’s at.

The best part?

I’m going to show you how to access your Ultipro account using login techniques that are working right now (in 2022 and beyond).

In short: if you want to learn how to access your account on any device without issues, you’ll love this guide.

Listen, everyone knows that signing in to Ultipro is a pain, especially if you’re trying to access your account for the first time.

How do I know? Because I’ve been there before.

I used to work for a big coal mining company that uses Ultimate Software’s HCM software solution to bring all employee information into a single platform.

However, the first time I tried to sign in to my account, I got so confused, I almost threw in the towel.

What was the problem, you ask?

Each company gets its own unique login page on its own domain. You must request the access URL at work and ask for instructions too.

Figuring things out on your own will take some time. Time you could spend doing something more interesting, productive, or fun.

If you’re having problems, we want to help you solve them.

Not having issues? No problem.

If you already know how to access your Ultipro account, but you’re looking for other ways to login from various devices, this guide is also for you.

What is UKG Pro (Ultipro)?

Ultipro, now known as UKG Pro, is a cloud based human capital management (HCM) solution for businesses developed by Ultimate Software.

Ultimate Software provides cutting edge HR technology to bring people in the workplace together.

Their award-winning HCM solution allows companies to easily and seamlessly manage HR, payroll, talent, compensation, time and labor processes using advanced tools that connect people and help them work smarter.

In other words, it’s designed to improve efficiency.

Who Uses UKG Pro (Ultipro)?

Companies and their employees.

Benefits of Using Ultimate Software’s HCM Solution

  • Companies can leverage this software to build engaging employee experiences.
  • Ultipro can help companies increase efficiency and improve productivity.
  • Workforce insights with powerful reporting and analytics.
  • Tailored solutions for each business.

List of Ultipro Features

  • Human Resources
  • Payroll Administration, Tax Management and Compliance
  • Benefits Administration, Open Enrollment and Life Events
  • Modern Employee Learning and Training Management
  • Artificial Intelligence and Machine Learning
  • Employee Surveys and Sentiment Analysis
  • Mobile Apps to Increase Productivity and Engagement
  • Talent Management
  • Reporting, Workforce Analytics, and Business Intelligence Tools
  • A Business and Employee Portal to Connect Everyone in the Organization and Improve Efficiency
  • Attendance, Time and Scheduling
  • Clocks
  • Time Management
  • Recruiting
  • Onboarding
  • Performance Management
  • Succession Management
  • Predictive Analytics Tools
  • Career Development
  • Global HCM
  • Compensation Management
  • System Administration
  • Position Management
  • Payment Services
  • Managed Services
  • ACA Employer Services to Help Businesses Navigate Healthcare Reform
  • Print Services
  • Check Printing

How to Login to Ultipro for the First Time

This is what you have to do:

Go to your company’s HCM login page. Or use one of Ultipro’s cloud-based sign in pages which work for everyone that has an Ultipro account.

Choose one below:


Once you’re at the login page enter your username in the “User Name” field.

Username are usually the employees first initial, followed by their last name, and the first 4 numbers in their birth date.

For example, my username was: rbell0712.

Usernames are not cap sensitive, so keep that in mind when accessing your account.

Now enter your password in the “Password” box.

Initial passwords are usually the last 4 digits of your SS number.

For example, my password was: 5924

Click “Log in” to go to move on to the next step.

Since this is your first time logging in, you will need to change your initial password.

Your new password must be 8 to 15 characters long and, it must contain at least 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character.

Example: BzTa@ho9

Click “OK” to move on to the next step, which is setting up your challenge questions.

Challenge questions were designed to enhance your account’s security. If at some point you need to change your password, you will be asked to answer your challenge questions.

Select a challenge question from the drop-down menus and type an answer for each one.

Unlike usernames, challenge questions are cap sensitive, so make sure to keep them simple and easy to remember. Otherwise, you risk losing access to your account.

Click “Finish” and you’re done!

Old User Login Instructions

If this is not your first time signing in to Ultipro do this:

Select one of log in pages mentioned above or go to your HCM’s access page.

Enter your username and password.

Click “Log in”.

Forgot Your Password? No Problem!

If you forgot or lost your Ultipro password do this:

Go to any of the available login pages and click on “Forgot your password?”.

Enter User Name, click “Go”, and follow the instructions.

After resetting your password, you can go back to the sign in page to access your account using your new login password.

Final Thoughts

This Ultipro login guide will help you overcome any obstacles you might encounter when trying to access your account.

Contact us if you experience issues not covered in this guide. We get a lot of email, but we’ll try to get back to you as soon as we can.

What’s your opinion about Ultipro’s login process? Too complicated? Let us know what you think in the comments below.

Don’t forget to share with your family and friends, and make sure to send us your best tips.


    • Hi Elvin! Just click on the “Forgot your password?” link located below the password field, enter user name, click “Go”, and then follow the instructions.

  1. Been trying for don’t know how long to get in system. Haven’t made it yet. Can get in at work but not at home. Thought it might be because of the age of my computer. Just know I got in one time but the security questions did not match the ones I picked.

  2. I have not been given a user name or password, I tried the first letter of first name and last name with 4 number birthday and Password of last 4 of SS#, did not work

  3. so I just reset my password at work today and when I tried to use it the screen said that the username/password was incorrect how is that possible if I just changed it

  4. How do I reset my UltiPro password when going to forgot my password doesn’t work? We used to have to send an email but that’s not working either

  5. I forgot my username I no longer work at the company that used Ultipro .. how do I find out how to get my user name, can I call Ultipro? And I tried calling My old manager but no help cause I don’t work there help me please

  6. I think Ultipro login process is inexplicably difficult and horrible. Not sure what the issue is, but I’ve reset my account twice, both times able to log in with an initial password, then following the steps to change the password – and both times unable to log back in again. Tried clicking ‘forgot password’ to be led to enter username – which it does not recognize. Just constant circles… Will have to wait to contact HR during operating hours again

  7. How do I check to see what devices are signed into my account? Would like to know if I’m still signed in anywhere else or if I forgot to logout when I used another computer or device if I’m still logged in on that device?

  8. I’ve been trying to reset my password and it won’t let me try a password the HR gave me it still won’t take me to where I need to reset it.


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